Meet Flow Auth — the AI-powered prior authorization software that automates every step of your authorization process — from detection to approval — so your teams spend less time in portals and more time with patients.
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Innovaccer is trusted by leading healthcare organizations to improve outcomes
Why Choose Flow Auth: The Future of Electronic Prior Authorization
Flow's AI agents automate everything from detection to appeals using the medical necessity guidelines, so your team focuses on exceptions, and submissions meet requirements the first time.
Touchless Prior Authorization
AI-Driven Automation
Seamless Integration
How Flow Auth Works
Detects the Need for Prior Auth
Our AI prior authorization software instantly identifies when a prior authorization is required as soon as an order enters your EHR.
Builds Payer-Ready Packets Automatically
Flow’s automation engine pulls the correct clinical notes, labs, and imaging for each payer — ensuring your submission meets the latest medical necessity guidelines.
Submits Electronically to Any Payer
As a leading electronic prior authorization vendor, Flow connects via APIs, payer portals, or fax to complete submissions across your entire payer mix.
Tracks Decisions and Drafts Appeals
Flow continuously monitors payer status updates and automatically drafts appeals using payer-specific criteria and evidence-based documentation.
Automatically drafts appeals
When a request is denied, Flow Auth drafts appeals based on payer rules and past patterns. It includes the right evidence in the right language to help you get better results.
Automate detection, submission, and appeals end-to-end.
Enterprise-Grade Security
HIPAA, HITRUST, and SOC 2 certified for complete compliance confidence.
Scalable Architecture
Built to handle millions of authorizations annually without performance lags.
Integrates with Your Existing Systems
Flow Auth works seamlessly with your current setup.
EHR Integration
Epic, Cerner, athenahealth, eClinicalWorks & more
Payer Connections
Supports all major payers — Aetna, Humana, Anthem, BCBS, UHC, and others
Frequently Asked Questions
Frequently Asked Questions
Which payers and specialties do you support?
Flow Auth works with major payers through APIs, portals, and faxes. We prioritize adding payers based on your organization's needs during implementation, ensuring you can automate prior auths across your entire payer mix.
How does Flow Auth integrate with our systems?
Flow has bi-directional integration with major EHRs including Epic, Cerner, athenahealth, and eClinicalWorks. We also integrate with billing, practice management, and communication platforms through APIs.
What ROI can we expect?
We estimate 50% reduction in clinician PA time and 2x staff productivity. This translates to 5x return on investment for health systems. Your nurses focus on complex patient cases instead of copying notes into payer portals. Flow Auth handles the routine work so your team handles exceptions and patient care.
How does Flow ensure data security?
Flow is HIPAA compliant, HITRUST certified, and SOC 2 Type II certified. Your patient data never leaves your control. We use enterprise-grade encryption, role-based access controls, and maintain complete audit trails. We undergo annual third-party security audits to ensure the highest standards of data protection.
How long does the implementation take?
We expect most organizations to go live in 8-10 weeks. We start with a discovery workshop to map your workflows, then pilot with one site before expanding. Your team needs minimal training since Flow works within your workflow. Our pre-built connectors accelerate deployment significantly.
How does Flow Auth compare to other prior auth solutions?
Flow automates the entire PA workflow from detection through appeals. We maintain up-to-date medical necessity guidelines for each payer, so you're always submitting with current requirements. And we work with all major payers through APIs, portals, and fax to give you comprehensive automation across your entire payer mix.
What happens when payer rules change?
Our team continuously monitors payer policy updates and medical necessity guideline changes across all major insurers. Rule updates are pushed to your system automatically, so you're always submitting with current requirements. No manual tracking or policy hunting required.
Can Flow Auth work with our existing RCM vendor?
Yes. Flow Auth enhances your current RCM setup by automating the prior auth workflow while your vendor continues managing billing and collections. We integrate seamlessly with RCM platforms, or we can operate as a standalone solution.
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