Out of the portal,
back to the patient

Flow Prior Auth automates the end to end prior authorization process
so care moves faster and revenue doesn’t stall
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Innovaccer is trusted by leading healthcare organizations to improve outcomes

Turn prior authorizations into
your competitive advantage

Reduced care delays

Flow ensures authorizations are submitted and approved on time so you can start treatment without frustrating hold-ups

Less paperwork

Flow reduces the time clinicians spend on paperwork and portals, giving clinicians and staff more time with patients

Better margins

Flow drives faster approvals and fewer denials, letting your team handle more volume without adding more staff

End-to-end prior auth 
automation with AI Agents

Flow's AI agents automate everything from detection to appeals using the medical necessity guidelines, so your team focuses on exceptions, and submissions meet requirements the first time.

Detects need for prior auth

As soon as an order hits your EHR, Flow Auth checks coverage and identifies authorization needs based on payer-specific criteria. No more last-minute surprises.

Builds payer-ready packets

References up-to-date medical necessity guidelines for each payer to automatically assembles the right notes, labs, and imaging results from your EHR. Flagging anything that is missing.

Everything is organized exactly how each payer

Submits across the full-range

Once you're ready, Flow Auth submits packets automatically using the full range of payer connectivity—whether through APIs, payer portals, and fax.

Tracks status and updates

Tracks status automatically and notifies you when a decision is available. Everything happens where your team already works—no portal hopping.

Automatically drafts appeals

When a request is denied, Flow Auth drafts appeals based on payer rules and past patterns.

It includes the right evidence in the right language to help you get better results.

Why teams choose Flow Auth

Built on

proven healthcare AI

Built on proven healthcare AI

Seamlessly integrated ecosystem of AI Agents

Multiple AI agents working as one unified team. Intelligent automation to keep you moving.

AI that’s trained to handle your most challenging tasks

Purpose-built for healthcare and trained on real data to deliver accuracy you can trust.

Enterprise-grade security

Your patient data never leaves your control.
Flow is HIPAA compliant, HITRUST certified, and SOC 2 Type II certified with complete audit trails for compliance confidence.

Works with your
existing systems

Flow integrates with EHRs and Payers. AI handles
the heavy lifting in the background so your team can stay in their workflow.
EHR INTEGRATION
Bi-directional data integration with 80+ EHRs
keeps information in sync across systems.
PAYER CONNECTIONS
Support for major payers including Humana, UHC, BCBS, Anthem, Aetna, and more.
See how Flow can transform your prior authorizations
See how Flow creates predictable revenue growth while giving your team more time for what matters most—patient care.
Request a demo
Request a demo

Frequently Asked Questions

Frequently Asked Questions

Which payers and specialties do you support?

Flow Auth works with major payers through APIs, portals, and faxes. We prioritize adding payers based on your organization's needs during implementation, ensuring you can automate prior auths across your entire payer mix.

How does Flow Auth integrate with our systems?

Flow has bi-directional integration with major EHRs including Epic, Cerner, athenahealth, and eClinicalWorks. We also integrate with billing, practice management, and communication platforms through APIs.

What ROI can we expect?

We estimate 50% reduction in clinician PA time and 2x staff productivity. This translates to 5x return on investment for health systems. Your nurses focus on complex patient cases instead of copying notes into payer portals. Flow Auth handles the routine work so your team handles exceptions and patient care.

How does Flow ensure data security?

Flow is HIPAA compliant, HITRUST certified, and SOC 2 Type II certified. Your patient data never leaves your control. We use enterprise-grade encryption, role-based access controls, and maintain complete audit trails. We undergo annual third-party security audits to ensure the highest standards of data protection.

How long does the implementation take?

We expect most organizations to go live in 8-10 weeks. We start with a discovery workshop to map your workflows, then pilot with one site before expanding. Your team needs minimal training since Flow works within your workflow. Our pre-built connectors accelerate deployment significantly.

How does Flow Auth compare to other prior auth solutions?

Flow automates the entire PA workflow from detection through appeals. We maintain up-to-date medical necessity guidelines for each payer, so you're always submitting with current requirements. And we work with all major payers through APIs, portals, and fax to give you comprehensive automation across your entire payer mix.

What happens when payer rules change?

Our team continuously monitors payer policy updates and medical necessity guideline changes across all major insurers. Rule updates are pushed to your system automatically, so you're always submitting with current requirements. No manual tracking or policy hunting required.

Can Flow Auth work with our existing RCM vendor?

Yes. Flow Auth enhances your current RCM setup by automating the prior auth workflow while your vendor continues managing billing and collections. We integrate seamlessly with RCM platforms, or we can operate as a standalone solution.
Flow by InnovaccerTM

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