Innovaccer is trusted by leading healthcare organizations to improve outcomes
see how flow works
End-to-End Prior Auth, in One Flow
No more last minute surprises
Flow automatically detects which orders require prior authorization as soon as they’re entered in your EHR—so your team never scrambles or backtracks.
Pre built packets, zero manual prep
Builds payer-ready packets for medical, pharmacy, and imaging services automatically. Tracks status and notifies your team in real time—whether it’s an infusion therapy or imaging pre-certification.
Always know what’s pending, approved, or denied.
Track authorizations automatically with continuous payer monitoring. Flow updates status in real time—no portal hopping or manual checks required.
When denied, Flow fights back automatically.
Flow drafts appeals using payer-specific evidence and language, leveraging past approvals to improve success rates and turnaround times.
see how flow collect works
Inside Flow Collect
Powered by modular, AI agents working with your teams across the revenue cycle.
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Denials Prevented, At the Source
Claims Integrity Agent:
Create clean claims
Flags claims with elevated denial or recoupment risk before submission
Improves clean-claim rates and first-pass payment confidence
Denials Resolved, At Scale
Denials Management Agent:
Interprets denial context across remits, payer policy, and claim history
Determines whether to correct, resubmit, or appeal
Automatically works low-dollar, high-volume denials teams can’t reach
Appeals Executed, Not Chased
Appeals Agent:
Generates and submits appeals using clinical documentation and care guidelines
Tracks deadlines and payer-specific requirements
Focuses human effort on complex, high-value appeals
Claims Integrity Agent:
Denials Prevented, At the Source
Create clean claims
Flags claims with elevated denial or recoupment risk before submission
Improves clean-claim rates and first-pass payment confidence
Denials Management Agent:
Denials Resolved, At Scale
Interprets denial context across remits, payer policy, and claim history
Determines whether to correct, resubmit, or appeal
Automatically works low-dollar, high-volume denials teams can’t reach
Appeals Agent:
Appeals Executed, Not Chased
Generates and submits appeals using clinical documentation and care guidelines
Tracks deadlines and payer-specific requirements
Focuses human effort on complex, high-value appeals
Revenue Recovery, Simplified
Identifies true underpayments and payer variances
Detects payer recoupments
Initiates recovery actions automatically
Revenue Intelligence, Streamlined
Continuous visibility into denial trends, payer behavior, and reimbursement patterns — so you can prevent revenue loss before it compounds.
IMPACT THE FLOWS
Designed for outcomes, not just worklists
Designed for outcomes, not just worklists
Increase Cash Flow
Prevent revenue leakage and accelerate recovery so cash hits the ledger sooner.
Lower Cost to Collect
Routine follow-up and coordination are reduced without adding headcount.
Faster time to resolution
Denials, appeals, and underpayments move forward with fewer delays.
Less operational strain
Teams stay focused on exceptions and judgment-based work.
Built on proven healthcare AI
Seamlessly integrated ecosystem of AI Agents
Multiple AI agents working as one unified team. Intelligent automation to keep you moving.
AI that’s trained to handle your most challenging tasks
Purpose-built for healthcare and trained on real data to deliver accuracy you can trust.
Enterprise-grade security
Your patient data never leaves your control. Flow is HIPAA compliant, HITRUST certified, and SOC 2 Type II certified with complete audit trails for compliance confidence.
Works with your existing systems
Flow integrates with EHRs and Payers. AI handles the heavy lifting in the background so your team can stay in their workflow.
EHR INTEGRATION
Bi-directional data integration with 80+ EHRs keeps information in sync across systems.
PAYER CONNECTIONS
Support for major payers including Humana, UHC, BCBS, Anthem, Aetna, and more.